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| System admin/Desktop support/Service desk support with 1 to 3 years of experience |
Madhees have Openings for Tech Support/system Admin/service Desk
Job Description:
Job Description:
- Phone support experience necessary.
- Technical Service desk or technical call center experience is necessary.
- Disciplined, systematic problem solving skills required.
- Hands-on work experience with the following:
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008,
- Knowledge of Active Directory, Exchange 2003/2007
- ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
- MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
- Internet browsers (e.g. Explorer, Chrome, Firefox),
- VPN and remote dial-in users
- Support for laptop, desktops, and printers
- PDA and blackberry support
- Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
MandatorySkills:Desktop Support, TIS Service Desk TIS Service Desk, Infra SD Remote User andDevice Management
Job Location: Pune
Contact Person: Raghu
Contact Email ID: pasuparthi.raghu@madhees.com
Contact Number: 040-49181920
For more details please feel free to visit www.madhees.com
Checkout the helpdesk support with high end IT support services. Exclusive packages available for Small and Large Business.
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