Job Description:
- As a Senior Administrator, you should be able to handle
first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever
required. Ensure proper communication and quick resolution as a crisis
manager.
- Plan and schedule Changes, Coordinating with different
stakeholders.
- Perform RCA for Major Incidents related to his / her
tower Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and
work with respective teams/individual to minimize the incidents, Hardware
troubleshooting & Vendor coordination Prepare Weekly and monthly
status reports.
- Participate in business meetings with various stake
holders on a need basis.
- Take corrective actions based on the customer
satisfaction surveys. Work on the service improvement programs.
- Effort estimation/reviews on need basis for new
projects.
- Training of new team members. Able to work on Knowledge
acquisition and updates to related documents
Key skills required for
the job are:
- Teradata DBA(Mandatory)
- Teradata(Mandatory)
Skill and Experience Details:
Mandatory Skills: Teradata, Teradata DBA Data Integration,
ETL
Desirable Skills: Language Skills: English
Language
Job Location: Chennai
Contact Person: Madhu Smita
Contact Email ID: madhusmita.m@madhees.com
Contact Number: 040-49181920
For more details please
feel free to visit www.madhees.com
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